LEADERSHIP TEAM
Gayle Edwards
Vice President Managing Director
Gayle Edwards has more than 30 years of experience in the hospitality industry, encompassing operations, IT, consulting, and accounting.
Read More
She serves as vice president managing director for PAS, an affiliation that began when she was a regional controller and PAS client. She lives in greater Orlando, where she serves on the board of the Mid-Florida Hospitality Finance & Technology Professionals (HFTP) chapter, and when not traveling, she can be found in one of the Disney theme parks. Edwards is also an avid Penn State fan and enjoys spending time with her family and beloved dogs.
Show Less
Jody Jacobson
Director of Operations
Jody Jacobson has worked in hospitality accounting for more than 15 years. She spent the first nine of those years at Great Wolf Resorts,
Read More
where she worked in various accounting roles that culminated as corporate director of finance. Her forte is serving as an executive advisor, leveraging reports to drive high-level strategic planning. With this expertise, she began her tenure at PAS in 2015 as a business intelligence reports implementation consultant and has since been named to the PAS management team.
Show Less
Frank Alfonso
Operations Manager
Frank Alfonso is a hospitality veteran, working more than 25 years at some very recognizable companies including Marriott Vacation Club, Hilton Grand Vacations, and Highgate Hotels.
Read More
He has served in management roles in the accounting and finance departments of several properties, ranging from big box hotels in Manhattan to full portfolios along the East Coast. Alfonso brought his extensive knowledge of hotel systems to PAS in 2015 and currently serves as the company’s Infor SunSystem Product Leader. He resides in the Miami area, where he enjoys sharing his love and talent for cooking with his daughter.
Show Less
Pam Lara
Support Team Manager
Pam Lara has worked in the hospitality industry for more than 20 years. She won several national and regional awards during her tenure as a top-rated general manager,
Read More
and also served as an agent for the Wisconsin Department of Revenue. In 2017 she returned to the hospitality industry with PAS, and currently is a consultant on the d/EPM team, overseeing the daily integration process for several clients. Lara is fluent in Spanish and enjoys spending her free time with her husband watching their two teenage daughters play soccer and futsal.
Show Less
United States Team
Lori Schefstad
Technology Manager
Lori Schefstad has more than 30 years’ experience in the information technology field, serving 18 of those years as director of information technology at a large resort in Orlando, Fla.
Read More
She has served as a board member of the Mid-Florida Chapter of Hospitality Financial and Technology Professionals (HFTP) for several years and obtained her Certified Hospitality Technology Professional (CHTP) designation in 2010. Schefstad joined PAS as director of information technology in 2017. In her free time, she enjoys cooking, gardening, traveling and attending car shows in her family’s hot rod.
Show Less
Ahmed M. Abdelbaky
Senior Consultant
Ahmed M. Abdelbaky has more than 18 years’ experience working with financial applications. With this expertise and degrees in accounting and information technology,
Read More
Abdelbaky is able to work directly with PAS hotel clients to help make their back-office environments more efficient and accurate. In his free time, he enjoys traveling, hiking, swimming, and learning about new cultures around the world.
Show Less
Randy Andersen Jr.
Senior Solutions Architect
Randy Andersen Jr.’s hospitality career began in the purchasing office of Rosen Hotels and Resorts in Orlando. He quickly moved to the cost control department, where he focused on inventory and analysis.
Read More
The experience he gained there as well as in the finance department led him to oversee the budget for all eight Rosen properties. There, he learned the specifics of report building, scripting, and data importing with Infor’s EPM. Andersen joined PAS in the fall of 2020. With his extensive knowledge of EPM, he now skillfully builds reports for clients and continues to learn as much as he can about version 12’s cloud environment.
Show Less
Ariel McCleary
Junior Consultant
Like many PAS team members, Ariel McCleary has worked in hospitality most of her career. After serving in the accounting departments at
Read More
Hard Rock Hotel at Universal Orlando and Universal’s Cabana Bay Beach Resort, McCleary was hired by PAS for her knowledge of resort systems. McCleary has a love for theme parks, baking, and enjoying nature in her free time.
Show Less
Catherine Tobin
Marketing Coordinator
You could say that hospitality is in Catherine Tobin’s blood, and it actually is. Tobin grew up in a hospitality family, and after working in food and beverage and event management,
Read More
as well as the timeshare industry, made the natural shift to PAS to focus on the accounting and contract management side of the industry. She now serves as a member of both the banking applications and support teams.
Show Less
Ed Barton
Junior Consultant
Ed Barton has extensive staffing, training, and accounting experience spanning more than 40 years in the hospitality industry. He worked at The Plaza Hotel in New York early in his career,
Read More
which led to consulting in the food and beverage industry, and then several years working with some very recognizable resort and hotel management companies. Barton joined PAS in 2016 and is an active member of Hospitality Finance & Technology Professionals (HFTP), earning various awards from the organization. In his spare time, he enjoys riding his all-terrain bike on the beach, swimming, and playing golf.
Show Less
Stacey Browning
Junior Consultant
Stacey Browning began her hospitality career as a front desk agent and then quickly became a night auditor before moving into hotel management. She has worked at both Holiday Inn and
Read More
Sheraton properties in Florida, as well as the famous Biltmore Estate in Asheville, N.C., where she managed the night auditors at The Village Hotel and the Inn on Biltmore Estate. She returned to Florida in 2019, and works with PAS as a software consultant, reviewing client revenue feeds and assisting the help desk team. In her spare time, she enjoys hiking, swimming, and visiting many of the Orlando-area theme parks.
Show Less
Betti Kagawa
Junior Consultant
Betti Kagawa has more than 25 years of hotel accounting experience and has worked for Starwood Hotels and Resorts Worldwide, Pyramid Hotel Group and other hotel management organizations. She has experience working in a variety of environments,
Read More
including corporate office, centralized and decentralized environments, with a focus on B4B and support. She is a member of the PAS consulting team and resides in Honolulu, Hawaii.
Show Less
Tina Stroud
Accounting
Tina Stroud been part of the PAS team for more than 30 years and has been instrumental in helping with the growth of the company during that time.
Read More
She works with a wide range of PAS clients across the world, from individual hotel properties to global brands and management companies.
Show Less
PAS International Team
Olga Gonzalez
Olga Gonzalez has been part of the PAS team for more than 15 years and brings considerable experience in reporting for international accounting, taxation, audits, and consolidation to her many clients.
Read More
Aside from English, she is fluent in Spanish and Portuguese. In addition to her experience in the hospitality industry, she has worked within the pharmaceutical, oil and gas, and mining industries. When she has time, she loves to travel, does yoga, spends time with her dogs, and enjoys entertaining, as shown by her love of food, wine, music, and dancing.
Show Less
Wendy Wong Sing
Wendy Wong Sing has more than 21 years of experience implementing financial and ERP systems within the oil and gas, retail, hospitality, insurance,
Read More
financial and manufacturing industries, in addition to the nonprofit sector. She enjoys traveling and is fluent in Spanish. When she is not working out at the gym or hiking on weekends, she enjoys spending time at the beach.
Show Less
Juliet Pasea
Juliet Pasea has more than 25 years of experience working in software-related positions that have ranged from managing electronic publishing products to implementing
Read More
financial accounting solutions, with a special emphasis on the hospitality sector. While she is originally from the United Kingdom, Pasea has lived and worked all over the world. She is a huge tennis fan – whether watching, playing, or organizing national tournaments – and enjoys traveling and spending time with her family and friends.
Show Less
Charlotte Beattie
Charlotte Beattie has worked with SunSystems for 25 years, and has an in-depth knowledge of Q&A, B4B, integration tools, databases and business requirements.
Read More
She has worked in a variety of industries, but has spent most of her career in hospitality. Beattie is fluent in French and Spanish, and enjoys travel, history, running and playing tennis.
Show Less
Lance Gilroy
Lance Gilroy has worked in hospitality technology for more than 16 years. He specializes in on-premise and cloud installation of SunSystems and integrations with multiple source systems. He has supported hotels in every time zone on the planet, and is a member of the PAS international support team. He and his wife, Jenny, have two
Read More
cats named Min and Winnie. Gilroy has a Bachelor of Mathematics from the school of computer science at the University of Waterloo, enjoys science fiction and horror, and is a huge fan of video games.
Show Less
Renato Cascino
Renato Cascino has more than 33 years of IT experience working in the banking, hospitality, automotive, telecom and software industries, including 25 years implementing
Read More
SunSystems (cloud and on premise) in 12 countries. A native Brazilian, Cascino’s extensive knowledge and experience working with financial management software and business intelligence tools across the globe make him a great addition to the international support team for PAS. He has a Bachelor of Business Administration and Information Technology from Fundação Getulio Vargas (FGV University), and Post Graduate Latu Sensu in Project Management (PMI) from the Universidade de São Paulo.
Show Less
Raza Yunus
Raza Yunus has more than 20 years’ experience working with finance systems, including over five years in the hospitality industry. He has most recently focused on
Read More
implementation projects, upgrades, configuration and training, and is a member of the PAS international consulting team.
Show Less