PAS has the unique ability to customize its solutions for one property or across a brand. With its team of experts and its extensive knowledge of the hospitality industry, PAS provides a hotel-centric support model and tailors its products and support for each installation.
As a global technology company with hotel clients in more than 90 countries, PAS already had remote support team members located all over the world. Due to current health concerns regarding Coronavirus Disease 2019 (Covid-19), the PAS team wants to ensure to its partners and customers around the globe that its team continues to be available and accessible 24/7 for all needs. These PAS support centers continue to run at their highest quality levels and PAS team members continue to be vigilant in their focus on the industry.
Covid-19 has brought risk to the surface, in several factors. An organization is only as strong as its weakest link. Standardization and automation enable hotels to spot trends before they become issues and reduce risk in everyday transactions. PAS can share viable options for improving payment processes, including electronic hands-off payments, the elimination of in-person check signing, and electronic payment approvals. By automating processes, properties can reduce human error, improve efficiency, and reduce an area of risk in reporting.
While PAS is headquartered in Austin, Texas, its regional centric support teams are located in Hong Kong, Dubai, Hungary, and Latin America. PAS team members are available around the clock to address any concerns their hotel clients may have. Additionally, the PAS solutions are USALI compliant right out of the box – as required globally.
Many lodging establishments have found themselves entering into contracts and agreements that are vastly different from the normal day-to-day functioning of a typical hotel. This raises questions of how to record these agreements in accordance with USALI (Uniform System of Accounts for the Lodging Industry) guidelines. HFTP (Hospitality Financial and Technology Professionals) Global and the USALI Financial Management Committee have answered these questions and provided guidance on this. Please follow this link to the public FAQs on the HFTP Global site and see what may apply to you: COVID-19 scenarios.
PAS provides dedicated resources and administrators to enable hotels to pay for specific skill sets only when needed, or they can efficiently support the hotel’s existing team to get tasks done in a timely, accurate fashion. Contracts range from a single application for three months or more to full system administration for multiple years.
The team members at PAS are all hospitality professionals and many have been representatives and leaders of due diligence teams prior to joining PAS. From an initial review to full proforma validation, PAS can be your bench.